Welcome to the Customer Resource Center.

To ensure you have a pleasant and hassle-free shopping experience, we have therefore provided some helpful resources below to guide you when shopping at AirDrop.

We also advise that you browse through the FAQs and Restricted Items Guide before you ship.

If you still have any questions that have not been answered in the Resources Section, feel free to contact us. We’re always happy to help in the best way we can.

Frequently Asked Questions

Browse common questions about signing up, package weight and pricing, customs duties, returns and opening hours — answered in one place.

Restricted Items Guide

Check which items are prohibited or need a government permit before you ship, so your packages clear customs without unexpected delays.

Shipping Rates & Calculator

See our tiered weight-based rates and estimate the cost of your shipment to Jamaica before your package even arrives at our warehouse.